As usual during the recession, the focus will initially cost savings for the companies and then tak

It is the year 2007. In a large shop building has met with day. Customers bustling, big poekärudega flying around, which is by heaping full, with cars driven laoukse saying that someone how to clean windows just knocked out of the bargain. There is a boom - a building boom ... counters are neatly in order and each product goes to the next, just as soon as the goods do not run out. This company has cultivated a high level of training, and people are constantly being developed. how to clean windows Service Providers are taught that the main focus should be on the fact that the goods would be constantly on the counters off and it was emphasized that it is very important how to clean windows commodity throughout the showroom layout. Because it's supposed to be what makes your customers buy!
In 2012 ... a day, in the above-mentioned stores. Clients are in no way the least, sail poekärudega shop around and look carefully for what's left. Sativa by staff nicely, because it's important ... the profit margin of the company has been in negative territory for several years, can not continue for so long. Something has to be done. Management should be a requirement that each servicer must begin to make additional sales. Of course, this creates a protest to the terms. It is important to know that the goods are properly outside, who then pursues it already has a number how to clean windows of people made redundant in recent years, and hardly anyone now recruited. And how I'm going to annoy customers and ourselves against them, "the press"? Etc., etc., etc. ...
This is a real example of this point in time, many service companies, be sure to "stick their chest." Before the global economic crisis, leaders were in contact with the staff that was often difficult to find the appropriate service how to clean windows personnel because of people wanting to work demands were sometimes unrealistic. And if you finally found a candidate who more or less said the demands are not certain Kaukas he persists. Of course, building material stores were mostly salaries high because a large part of the bonus rate. It has now left the basic salary and not expect someone come in black pen. At the same time, if we could sell for at least 1 for every customer for more, then this would also be a small chain of stores how to clean windows in the year's profit. how to clean windows Why then is it so difficult to sell 1 more for less? Certainly plays a large part here is that the servicer and the seller's profile is already inherently different. If 3-4 years ago, was expected to work bright-eyed waiters who smile wanna hand goods to the customer, and what he wants to receive the money, the seller obviously requires the seller-profile activity. Activity is just the point of view of the customer interaction, and it does not mean, of course, the customer "wearing a residence" rather than the correct client needs, values clarification, and the courage and opportunity to provide a complete solution. Just this past skills or complete solutions for the benefits / opportunities is often still lacking to our dealers. And it can not blame them, after all, especially since the company must think about how to proceed how to clean windows and what to do in order to receive more from the servicer advisors / dealers as trade kätteulatajad.
As usual during the recession, the focus will initially cost savings for the companies and then take the strategic changes, as the former model is often no longer sustainable. Based on the experience we can say that many companies still service-minded one (just last year) as part of a strategic change teeniduskontseptsiooni sales centric modification. Okay, then these concepts called "2 +1 active how to clean windows sales" or "4XT" etc., but more of their output should be a permanent increase in the number of customers, and of course, the growing sales numbers. And yet leaders complain that the results are not as good as expected. how to clean windows Many organizations train their people well and provide a variety of sales skills that people have "tools" with which they awaited the numbers grow. And still it does not give the expected results.
Strategic changes. What's it about? Yes, the main, however, is that these newly developed concepts must begin to implement real people or staff / vendors. Sales skills are not enough, if the servicer how to clean windows does not support this stance. And usually this is where it is "buried the dog" is. Here we are exposed to another paradoksaalsusega - employee says that to give a salary, then you start to do more. However, thinking that perhaps the first to show the results on which this fee will be able to ask for. Maybe whichever it before: the fee, then the job or maybe vice-versa? Of course, the company is selling a new concept to think about the motivation necessary to successfully deploy a system that would support this activity. However, it is also necessary to focus particularly on how this will change their mindset and attitude to service that will not let them be as successful as they could. What do you do? What we have seen and what works in collaboration with a number of service organizations who are committed to selling centric to thrive, is as follows: Service Concept Changing the sales centric. A new concept that supports the creation of a system of motivation, development. First-level how to clean windows and mid-level managers the idea of "I